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I signed up for the free membership, just like everyone else was saying. When I tried to download the book it would not download. I called to speak with someone for assistance. They told me to delete the app and then reinstall. It still didn't work. They had to cancel...
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1.0
I didn't like
  • Custumer service
  • Charged after cancellation
#1119824
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This company is dishonest and will misrepresent the books available and services provided. There one month free trial is actually only for one book, with limitations. When I inquired about the bait-and-switch, they cancelled my account. They didn't notify me or discuss...
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Anonymous
Fiona

They claim in their T&Cs that you can cancel via the My Account feature on their website but there is no such feature on the website.

Anonymous
Anonymous

That is exactly what happened to me and when contacting them by phone they were just smug and laughing about it. I have had to dispute charges with my credit card company and...

1.8
I didn't like
  • Dishonesty and misrepresentation
  • Lies and games
#1060677
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Contacted company spoke to Sarah via email due to my card being charged 4x's when trying to sign up for the free trial. She then said that I had multiple accounts under the same email and had to go in and cancel them myself. I asked why I was even charged during the...
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#1017207
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Audiobooks Free Trial Review

AudioBooks
#798916
They charged me for a free trial and when i went on my ipad and got the app it said my account didnt exist,but it still charged me, bulleshit.
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Free Trial Review

AudioBooks
#515386
I signed up for an 8 day free trial and was charged 14.95 the same day I signed up so I didn't even get a chance to use the service to determine if I wanted to be a member or not!!! I will discourage as many people as I can from using this site/service!
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I signed up to free trial on audibooks.com since they apparently do not charge for one free book. I chose a book and used the credit. However, I got charged $20 something dollars for a book that I downloaded on the free trial even though I cancelled within 30 days like...
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h.kitchener
h.kitchener

When you signed up for the free trial you gave them your credit or debit card info. Using a debit card is one of the absolute dumbest ways of paying for anything, because the ...

1.0
#978756
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Lied about supervisor being "not in yet". You expect me to believe the call center agents are just there at work unsupervised? Complete bull. I was hung up on after trying to clear up unauthorized charges. Anyone know how to cancel your account and fix bogus charges? I...
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#927756
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I signed up with audiobooks a long time ago and I find out months later that they charged me $14.95 several times on my credit card. I don't even know how they got that info. They charged me illegal they never contacted me or have my permission to take $14.95 from my...
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1.0
#917932
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I cancelled service with Audiobooks.com in less than a month of having the service as they did not have books I wanted. Several months later I noticed they were still billing my account. Upon calling to address the issue multiple times, they would only refund one...
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1.8
I didn't like
  • Will not provide full refund
  • Charged after cancellation
#894596
Reply to reviews
I was googling for a book I wanted to listen to and found an audiobooks.com page saying that they offered the book I wanted. I signed up for the free trial and found out that in fact they did not offer the book. Or many other books for that fact. So I didn't download...
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1.0
I didn't like
  • Billing for free trial
  • Very small amount of books to choose from
  • Dont have the books they said they did
#873980
Reply to reviews

Don't touch them. My Visa account has been charged after I unsubscribed from their emails. I am not aware that I signed up for any contract to make on going purchases. I did not make a purchase after the first one. I was all too hard. They are impossible to contact....
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I didn't like
  • Charged after cancellation
#814587
Reply to reviews
After on month, due to their small amount of books availed (compared to Audible) I cancelled my account and verified the cancellation. Next month I was charged! When I called customer service about this, the agent was very rude, so rude that other people who heard my...
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1.0
I didn't like
  • Charged after cancellation
#810053
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